To return an items delivered before 20th June 2020, please use our returns portal to log your return here. For any orders delivered after 20th June then please use the returns slip and label provided in your box.

Further information on our returns policy is available in our terms of service.

Got a discount? You can add it to your order when moving through checkout. There will be a box on the right side of the screen above your order’s subtotal. Enter the code and your total will reflect the new amount.

Our website allows one discount code per order. If you have multiple discounts, save one for your next order or send it to a friend.

Trouble with discount codes is commonly caused by expiration dates or what’s in your shopping cart. Double check if the code you received has any restrictions, like a price hurdle or expiration date. Each code has its own terms and may only be valid for certain items and the majority of codes will have an expiry date. You should be able to find the terms, in the same place you found the code.

Code still not working? we are always here to help, please email us at help@houseof.com.

You can find the most up-to-date tracking information for your order through ‘My Account’.

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