You can process your return here. You will need your order number (which can be found on your confirmation email) and the email address you ordered with.

Further information on our returns policy is available in our terms of service.

Yes. We offer free returns on all our UK orders for up to 28 days (from the date of delivery). You can process your return here.

Further information on our returns policy is available in our terms of service.

No. We currently only offer free return services to addresses in the United Kingdom (including Highlands and Islands). If you chose to return an order from outside of the UK then you assume liablity for the organisation, cost and shipment of the return. You can process your return here.

Further information on our returns policy is available in our terms of service.

No. We only offer free returns on orders for up to 28 days (from the date of delivery). After 28 days, we are under no obligation to provide you with any return or refund but give us a call and we will see what we can do. You can process your return here.

Further information on our returns policy is available in our terms of service.

If your item is faulty please process your return here and select "faulty or damaged" as the reason for your return.

Further information on our returns policy is available in our terms of service.

We want to sort out any issues with incorrect items straight away. If one of the items you received isn't what you ordered, please call us as soon as possible on 0330 311 9530 with your order number and we will exchange or refund in full, any items found to be incorrect.

Further information on our incorrect items policy is available in our terms of service.

We offer a free spare parts policy, so before you return your product please contact help@houseof.com with your order number and a description of the missing part. Feel free to attach photos if it helps you explain.

Further information on our spares policy is available in our terms of service.